Office Policies – from Helen Hill LMFT

As a Licensed Marriage and Family Therapist  I am governed by various laws and regulations and by the code of ethics of my profession. The Ethics Code requires that I make you aware of specific office policies and how these policies may effect you.  However, many of these policies may be unrelated to our work together.

Limits of Confidentiality: All dialogue between you and myself will be held in strict confidence, except under certain legally defined situations involving threats of selfharm or harm to another, and cases of child abuse, elder abuse, or abuse of otherwise dependent individuals.

Fees & Payment: It is customary to pay for sessions at the time of the session, unless otherwise arranged.  When fees for services are not paid in a timely manner, collection agencies may be utilized in collecting unpaid debts. The specific content of the services (e.g., diagnosis, treatment plan, case notes, testing) is not disclosed.

Insurance: Superbills are provided on a requested basis.  The practice does not submit billings to insurance companies.  The superbill is issued to the client and they may then submit the superbill for reimbursement to their insurance carrier.

Court Testimony: As a Licensed Marriage and Family Therapist, I do not provide services in contemplation of legal proceedings.  It is my policy not to become involved in any court proceedings including child custody evaluations.  In the event that you choose to subpoena me to appear at and/or testify in court, and/or a deposition, regardless of the nature of the case, you agree to pay a flat non-refundable fee of $360.00 at the time the subpoena is served, which secures my commitment for a halfday.  Additional required court time will be billed at $90.00 per hour.  The time that I spend preparing, copying and mailing documents including records, letters and reports will be billed at $90.00 per hour.

Appointments & Cancellation Policy: Sessions are 50 minutes long. If you need to cancel or reschedule an appointment, please notify me 24 hours in advance in order to avoid being charged for a missed session.


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